Process
Facilitator
In collaboration with Centre of Learning Facilitation, we are pleased to bring you the Process Facilitation Track.
The Process Facilitator track equips would-be facilitators to create participatory environments in the boardroom and meeting rooms in the spirit of enabling powerful change.
Every meeting we run creates a certain impact on the individual present, and by that virtue, an impact on the team. Effective facilitation induces positive change, in the way people think and act, which in turn changes the environment around them.
Every program in this track is designed in alignment to the International Association of Facilitators’(IAF) Core Competencies:
A. Create Collaborative Client Relationships
- Develop working partnerships
- Design and customise processes to meet client needs
- Manage multi-session events effectively
B. Plan Appropriate Group Processes
- Select clear methods and processes that
- Prepare time and space to support group process
C. Create and Sustain a Participatory Environment
- Demonstrate effective participatory and interpersonal communication skills
- Honour and recognise diversity, ensuring inclusiveness
- Manage group conflict
- Evoke group creativity
D. Guide Group to Appropriate and Useful Outcomes
- Guide the group with clear methods and processes
- Facilitate group self-awareness about its task
- Guide the group to consensus and desired outcomes
E. Build and Maintain Professional Knowledge
- Maintain a base of knowledge
- Know a range of facilitation methods
- Maintain professional standing
F. Model Positive Professional Attitude as a Process Facilitator
- Practice self-assessment and self-awareness
- Act with integrity
- Trust group potential and model neutrality
More details on IAF Core Competencies to be found here:
https://www.iaf-world.org/site/professional/core-competencies
https://www.iaf-world.org/site/sites/default/files/IAF%20Core%20Competencies_2.pdf
Graduates of programs in this track can put themselves on the IAF Professional Development Path, which professionally recognizes the facilitator’s journey. More details on the PDP can be found here: https://www.iaf-world.org/site/pages/iaf-professional-development-path
Note: Unless otherwise stated, content covered in our programs will cover both virtual and physical classrooms’ applications.
Are you ready to elevate your facilitation skills & drive impactful change within your organisation? Our practitioner-based training is meticulously designed for those who wishes to learn more about facilitation & it’s application in organisational settings to drive impactful changes.
*Dates for the last run of 2024 is out!
This is a multiple day blended training, consisting of both F2F & Virtual training. Venue will be made known at a later date.
- 1 Nov 2024 – 9am to 530pm (F2F)
- 12 Nov 2024, 9am to 1pm (Virtual)
- 19 Nov 2024, 9am to 1pm (Virtual)
- 29 Nov 2024, 9am to 530pm (F2F)
Please click on this link to register your intent and more information. You will be directed to a google form.
Curriculum Overview
Module 1: Foundations of Facilitation (Managing Group Dynamics)
Module 2: Experiencing the Power of Facilitation in Action
Module 3: Proficiency in Facilitating Deeper Conversations
Module 4: Effective Sponsor Engagement & Management
Module 5: Building Mastery in Facilitation through Hands on Practice
Module 6: Action Planning for Continuing Development
Learning Outcomes
- Gain Insights across Facilitation Genres: Understand the nuances between different types of facilitation, including Process Facilitation, Learning Facilitation, and Experiential Learning. Learn to tailor your approach to suit the specific needs of your audience and context.
- Comprehensive Understanding on Core Facilitation Concepts: Gain a deep appreciation for the fundamentals of facilitation, group dynamics & intervention strategies. Acquire essential skillsets of an effective facilitator, including active listening, paraphrasing, powerful questioning techniques, and adaptability.
- Develop confidence in facilitating group discussions: Effectively facilitate small group discussions both in F2F & online settings, employing a range of facilitation tools & techniques.
- Develop Proficiency in use of Virtual Platforms: Acquire proficiency in facilitating with virtual platforms such as Zoom, Google Docs, Padlet, and Mentimeter. Enable seamless online collaboration in today’s hybrid working environment.
- Create Participatory Environment & Conversations: Experience and learn various tools to create and sustain participatory environments, ensuring active engagement, collaboration, and generation of deep insights.
- Effective Sponsor Engagement & Management: Enhance facilitators understanding of how to engage sponsors, identify needs, translate into design, and follow through to delivery.
- Build Design Capability: Enhance capability of facilitators to design conversations & workshops using appropriate facilitation frameworks & tools.
- Real-life Scenario-based Learning: Practice with scenarios simulating real-life facilitation applications. Ensures relevance, and immediate application upon completion of training.
- Deepen your Facilitation Mastery through Practice & Personalised Feedback: Gain confidence in facilitation through multiple practices, receive personalised feedback & guidance to enhance design & facilitation skills.
The program will be conducted by Loh Teck Kwang (IAF CPF | Master) & Gerauld Wong
Join us to transform your facilitation capabilities and become a catalyst for positive change in your organization.
What does “Using Self as an Instrument” mean?
“Use of self is the conscious use of one’s whole being in the intentional execution of one’s roles for effectiveness in whatever the current situation is presenting. The purpose is to be able to execute a role effectively, for others and the system they’re in, without personal interference (e.g., bias, blindness, avoidance, and agendas) … to have clear intentions and choice.”
Jamieson, Auron and Shechtman (2010)
“To be ‘aware of’ and ‘use’ our own emotional, perceptual and cognitive processes to create the impact that is needed in the system and bring our whole selves to the work we do.”
Mee Yan Cheung-Judge, (2001, 2012, 2018)
In the context of facilitation, the usage of “Self” as an instrument means having a high level of awareness of not just myself, but also the impact of my SELF, or my BE-ing, on my participants when I am with them.
Because I am a human BE-ing too, I am strongly intertwined with my facilitation and therefore will show up as myself (values, behaviours, words and all), regardless of whether I am aware of it or not, and create either a positive or negative impact on my participants.
Ready to take your facilitation to the next level?
Program details and dates to come soon, stay in touch!
Stay tuned for more details!
Program Details
Date: 13, 27 July 2024 (F2F, 9am-5pm)
Time: 9am to 5pm for both days
Modality: F2F
Venue: notified through email once registration and payment is complete
Investment
Early bird (before 31 May 2024): SGD 900
Normal rate: SGD 1000
IAF Members: Additional 10% off listed rate
(Special rate for Team Dynamics Unleashed™ + Process Facilitation Bridging Programme @ SGD 980)
Sign up here
In today’s rapidly evolving work landscape, effective teamwork is paramount for organizational success. Our “Mastery in Facilitation Series: Team Dynamics Unleashed™” is a meticulously designed programme to empower you with essential skills to create High Performing Teams.
Gain the expertise needed to navigate the complexities of team dynamics and tackle challenges proactively.
- Guided by Bruce Tuckman’s renowned Team Development model, you’ll gain practical strategies to navigate every phase of team evolution, from initial formation to peak performance.
- Delve deep into the intricacies of team dynamics, gaining invaluable insights and tools to foster collaboration and drive success.
- Hold team members accountable towards achievement of its goals.
- Explore techniques to promote psychological safety within your team, ensuring each member feels empowered to contribute their best.
- Lead impactful project kick offs that set the stage for success.
- Conduct insightful retrospectives/reviews that fuel continuous improvement
- Manage tensions & conflict to maintain team harmony.
- Facilitate crucial conversations with confidence, enabling your team to address challenges head-on and achieve meaningful outcomes.
- Move teams towards alignment, build consensus, make effective decisions.
Whether you’re an experienced team leader, seasoned facilitator or someone new to the role, this programme offers a comprehensive toolkit for you to unlock teams’ full potential.
Join us and embark on the path to facilitation mastery today!
Who is it for?
- Team Leaders responsible for guiding and overseeing teams
- Facilitators who facilitate group discussions, meetings, and workshops to enhance collaboration, decision-making, and problem-solving within teams.
- HR Professionals involved in talent management, employee development, and fostering a positive organizational culture.
- Coaches supporting leaders and teams in enhancing their skills, achieving their objectives, and overcoming challenges.
- Consultants who provide expert advice and guidance to organizations seeking to improve their team dynamics and performance.
- Anyone with a vested interest in improving team dynamics and maximizing team performance, regardless of their specific job title or role within an organization
This program will be conducted by Gerauld Wong and Loh Teck Kwang (IAF CPF/Master)
Sign up here
Program Details
Date: 6 July 2024
Time: 9am to 5pm
Modality: F2F
Venue: notified through email once registration and payment is complete
Investments
Early bird (before 31 May 2024): SGD 330
Normal rate: SGD 380
IAF Members: Additional 10% off listed rate
(Special rate for Team Dynamics Unleashed™ + Process Facilitation Bridging Programme @ SGD 980. Click on the module on the left to find out more.)
Sign up here
As a facilitator, the ability to facilitate impactful group interactions is paramount. Our programme is designed to provide you with the knowledge, tools, and practical experience needed to excel in facilitating a variety of group settings.
This bridging programme serves as a transitional program aimed at deepening the skills and knowledge of participants who already possess some experience working with groups. It aims to bridge the gap between their existing expertise and the advanced concepts and practices in process facilitation. Through this course, participants can deepen their understanding, refine their techniques, and gain practical experience to further excel in their facilitation roles:
- Gain Insights across Facilitation Genres: Understand the nuances between different types of facilitation, including Process Facilitation, Learning Facilitation, and Experiential Learning. Learn to tailor your approach to suit the specific needs of your audience and context.
- Deepen your Facilitation Mastery: Reinforce your understanding of group dynamics and develop strategies to effectively manage them. Acquire essential facilitation skills such as active listening, communication, and adaptability.
- Hands-On Practice: Dive into practical exercises and simulations to hone your facilitation abilities. Practice leading small group conversations with confidence, receiving feedback and guidance from experienced facilitators.
- Experience Process Facilitation in Action: Explore a universally applicable facilitation framework, such as the Divergence-Convergence model, and witness its application in complex problem diagnosis and solutioning. Gain valuable insights into designing and structuring facilitated conversations for desired results.
Who is it for?
If you are an HR professional fostering team development, a trainer guiding learning sessions, a team leader facilitating meetings, a manager leading strategic discussions, or a coach supporting individual growth, this programme equips you with the skills and knowledge needed to excel in your role.
Join us and take the next step towards mastering the Art & Science of Facilitation.
This programme will be facilitated by Gerauld Wong and Loh Teck Kwang (IAF CPF/Master)
Sign up here
get in touch with us
We will be glad to assist you in any question and encourage you to share your ideas and improvements with us.
Testimonials
COOL STUFF. – Gerauld. The trainer literally know his stuff well, can answer and explain everything for us to satisfaction. Totally earned all our respect. (Thumbs up)
I like the way the program is structured, activity followed by an explanation for the purpose of the activity.
– Anonymous
Testimonials
I liked that the program was well organised with a trainer(Gerauld) who was extremely clear with what he was doing. Additionally, facilitation at the end of each activity helps us to learn more.
I’m amazed by how activities tie into the training program that made so much relevance during the debriefing.
– Anonymous feedback
Testimonials
First of all, thank you Gerauld Wong for the fantastic training. I felt that you showed us not just the warmth of a Master Trainer, but also the warmth of a Mentor and Friend. You opened a few insights for me and I am thankful for that.
Here are my 3 takeaways from this training:
- Be nimble and always be open to new ideas on how to make the training as interactive as possible.
- Become a organized trainer even though it does not gel with my personality. I’ve experienced the benefits of this logic system and I will imply it to my work.
- Have fun and always build/maintain relationship before content.
Thank you!
Testimonials
Personally, I enjoyed this Facilitator in Training (Virtual) despite it is an online session which I normally switch off or get very distracted. The connection with the facilitator and participants from across the (..) agencies built up is really something that makes me look forward to every FiT session. Something that I wish to achieve in my own program in future, where by participants enjoy the interactions and look forward to the training sessions.
Testimonials
- Personally, this program had showed me that in this challenging and changing times (Covid19 pandemic), to achieve training excellence (using new platform eg Zoom, Google Classroom, Skype etc. ) , I must continue with my learning, have an attitude that is constantly reflecting, searching for deeper understanding, exploring options, seeking solutions , so I can add meaning to training and imparting knowledge to my colleagues.
- I also enjoyed the program, as it gave me the opportunity to catch up with old, meet new faces (I think I’m the old one in this cohort) and have a chat on their respective roles.
- Did the program meet my expectations? Like Simon Cowell (AGT), a YES for me! Before I start this program, I thought it was just another MOI. When I checked in, I felt that there was collective goal and collective spirit amongst my fellow cohort mates – it resonated with me. Being around like-minded people was incredibly inspiring and I felt connected. This training validates me as a Manager, Coach, Trainer and I’m up-skilled in using Zoom 🙂
Thank you Gerauld! God Bless.
Testimonials
Firstly, I would like to take this opportunity to thank you for being so creative and passionate about your sharing. The following are the 3 biggest takeaways from this program.
- I think is a good way to get away from paper and to use more technology in the classroom. I learned about the different tools (ie google doc, Jam board, Zoom, PowerPoint as virtual background, etc) that are available and how engaging this tools is going to be for my virtual class in future.
- I gain better knowledge on the different techniques to conduct a facilitation, especially the 4F Questioning Framework (Facts, Feeling, Finding Future) and David Kolb’s Experiential Learning Cycle (Concrete Experience, Reflective Observation, Abstract Conceptualisation and Active Experimentation).
- This course is refreshing for me, as well as adding new knowledge. The sharing on managing learning disruptions helps me to identify the catalyst for disruption and address the situation appropriately.
Once again, Thank you so much for facilitating such a positive learning environment!
Testimonials
Mind blowing, impactful, a trainer (Gerauld) who uses simple games to portray values very applicable to society
Ready for us to support you?
Contact us here
We will be glad to assist you in any question and encourage you to share your ideas and improvements with us.